BALTIMORE CITY, MARYLAND Independent. Community focused.
410 resident.

BALTIMORE BY THE NUMBERS

311 requests.
Still awaiting resolution.

2026 year-to-date requests that remain unresolved.

Snapshot: Sep 16, 2026 8:53 am ET
Last successful refresh: Sep 16, 2026 8:53 am ET
City source last updated: Sep 16, 2026 5:00 am ET

Unresolved requests YTD35,409
Unresolved & past due19,802
No due date listed66

Top 10 requests YTD

  1. SW-Bulk Scheduled-Weekday2,684
  2. TRS-Parking Complaint2,332
  3. HCD-Sanitation Property1,777
  4. TRM-Street Repairs1,702
  5. FOR-Tree Maintenance1,689
  6. SW-Bulk Scheduled-Saturday1,440
  7. BGE-StLight(s) Out1,300
  8. WW-Water Leak (Exterior)1,146
  9. TRT-Traffic Signal Repairs1,111
  10. ECC-Citizen Complaint or Concern847

Requests by council district

  1. District 93,201
  2. District 112,947
  3. District 72,832
  4. District 132,828
  5. District 122,691
  6. District 102,689
  7. District 12,632
  8. District 82,424
  9. District 142,393
  10. District 62,273
  11. District 42,089
  12. District 31,930
  13. District 51,888
  14. District 21,778
  15. District not listed814

BGE

Top 10 agency requests

1,783 unresolved requests

  1. BGE-StLight(s) Out1,300
  2. BGE-StLight Pole Installation231
  3. BGE-StLight(s) Out Rear98
  4. BGE-C-Order Damage74
  5. BGE-StLighting Cable Faults45
  6. BGE-Duplex14
  7. BGE-Cable Replacement10
  8. BGE-Construction/New Development4
  9. BGE-C-Order Non-Damage3
  10. BGE-Extend Feed3

District 1

Top 10 district requests

2,632 unresolved requests

  1. FOR-Tree Maintenance235
  2. TRM-Street Repairs164
  3. TRS-Parking Complaint141
  4. SW-Bulk Scheduled-Weekday117
  5. HCD-Sanitation Property115
  6. SW-Bulk Scheduled-Saturday96
  7. TRT-Traffic Signal Repairs94
  8. TEC-Footways Complaint90
  9. ECC-Citizen Complaint or Concern88
  10. TRM-Footways Repair82

5 districts with the most overdue requests

Open a district to see its overdue requests by agency.

District 11 — 1,899 past due
  1. Transportation1,100
  2. Water Wastewater135
  3. Housing95
  4. Recreation & Parks89
  5. Fire Department86
  6. BGE81
  7. Not listed69
  8. ECC67
  9. Finance63
  10. Public Works46
  11. Health29
  12. Solid Waste18
  13. General Services10
  14. Parking Authority10
  15. Liquor Board1
District 9 — 1,707 past due
  1. Transportation514
  2. Not listed373
  3. Housing220
  4. Water Wastewater187
  5. BGE95
  6. Recreation & Parks73
  7. ECC57
  8. Solid Waste49
  9. Public Works39
  10. Health34
  11. Finance26
  12. Parking Authority23
  13. Fire Department17
District 10 — 1,655 past due
  1. Not listed573
  2. Transportation463
  3. Water Wastewater173
  4. Housing85
  5. Recreation & Parks75
  6. BGE61
  7. ECC55
  8. Health44
  9. Fire Department40
  10. Finance37
  11. Public Works19
  12. Solid Waste17
  13. Parking Authority10
  14. General Services3
District 12 — 1,505 past due
  1. Transportation840
  2. Water Wastewater150
  3. Housing113
  4. Not listed64
  5. BGE61
  6. Recreation & Parks50
  7. Public Works46
  8. ECC41
  9. Fire Department36
  10. Solid Waste33
  11. Finance30
  12. Health29
  13. Parking Authority9
  14. Liquor Board2
  15. General Services1
District 1 — 1,483 past due
  1. Transportation693
  2. Not listed177
  3. Housing128
  4. Water Wastewater116
  5. Recreation & Parks80
  6. BGE73
  7. Health57
  8. ECC47
  9. Public Works36
  10. Finance32
  11. Solid Waste27
  12. Fire Department9
  13. Parking Authority6
  14. General Services2

730 overdue records have no valid district listed and are excluded from this ranking.

What these numbers mean

Unresolved: New, Open, Pending, and Hold, including duplicate-labeled variants. Closed records are excluded. Counts represent request records, not unique underlying problems. 2,473 included records are labeled as duplicates.

Year to date: Created since January 1 of the displayed year and still unresolved at the snapshot. Earlier-year backlog is excluded. Totals can decrease when requests close.

Past due: A supplied due date earlier than the snapshot time. Missing due dates are excluded from overdue counts. Dates are shown in Baltimore time.

The dashboard checks for updates hourly on visits. Scheduled refreshes also run when the server cron job is configured. Source publication delays can affect freshness. Failed refreshes keep the last complete snapshot.

Source: Open Baltimore 311 requests ↗