BALTIMORE BY THE NUMBERS
311 requests.
Still awaiting resolution.
2026 year-to-date requests that remain unresolved.
Snapshot: Nov 15, 2026 4:24 pm ET
Last successful refresh: Nov 15, 2026 4:24 pm ET
City source last updated: Nov 15, 2026 6:01 am ET
Unresolved requests YTD30,069Unresolved & past due18,629No due date listed66 Top 10 requests YTD
TRM-Street Repairs1,935
SW-Bulk Scheduled-Weekday1,898
FOR-Tree Maintenance1,352
BGE-StLight(s) Out1,061
TRT-Traffic Signal Repairs1,009
WW-Water Leak (Exterior)983
ECC-Citizen Complaint or Concern967
TEC-Footways Complaint965
TRM-Curb Repair940
TRT-Sign Damaged/Sign Structure896
Requests by council district
District 113,182
District 122,515
District 92,483
District 72,446
District 12,268
District 132,134
District 142,079
District 102,060
District 61,916
District 81,722
District 51,717
District 31,715
District 41,698
District 21,463
District not listed671
BGE
Top 10 agency requests
1,620 unresolved requests
BGE-StLight(s) Out1,061
BGE-StLight Pole Installation270
BGE-StLight(s) Out Rear96
BGE-C-Order Damage78
BGE-StLighting Cable Faults64
BGE-Duplex20
BGE-Cable Replacement13
BGE-Construction/New Development5
BGE-Fixture-Arm5
BGE-No Feed4
District 1
Top 10 district requests
2,268 unresolved requests
TRM-Street Repairs192
FOR-Tree Maintenance159
TRM-Footways Repair108
TEC-Footways Complaint107
ECC-Citizen Complaint or Concern98
TRT-Sign Damaged/Sign Structure79
BGE-StLight(s) Out77
HLTH-Syringe Disposal Request64
HCD-Sanitation Property61
TRT-Traffic Signal Repairs61
5 districts with the most overdue requests
Open a district to see its overdue requests by agency.
District 11 — 2,132 past due
Transportation1,262
Water Wastewater153
Fire Department124
Recreation & Parks100
ECC90
Finance81
BGE73
Housing69
Public Works53
Health40
Solid Waste31
Not listed27
Parking Authority18
General Services10
Liquor Board1
District 12 — 1,575 past due
Transportation915
Housing130
Water Wastewater117
Recreation & Parks62
Fire Department57
BGE55
Public Works52
ECC50
Health46
Finance40
Parking Authority19
Solid Waste17
Not listed12
Liquor Board2
General Services1
District 1 — 1,495 past due
Transportation800
Water Wastewater117
Housing104
BGE94
Recreation & Parks81
Health78
ECC59
Finance44
Public Works43
Solid Waste30
Not listed25
Parking Authority10
Fire Department7
General Services3
District 7 — 1,485 past due
Transportation637
Water Wastewater163
Recreation & Parks145
Housing137
BGE94
Not listed58
ECC55
Public Works49
Health46
Finance45
Fire Department22
Solid Waste13
Parking Authority12
General Services9
District 9 — 1,448 past due
Transportation603
Water Wastewater182
Housing160
BGE95
Not listed93
Recreation & Parks66
ECC65
Public Works44
Health38
Finance33
Parking Authority27
Solid Waste22
Fire Department18
General Services2
596 overdue records have no valid district listed and are excluded from this ranking.
What these numbers mean
Unresolved: New, Open, Pending, and Hold, including duplicate-labeled variants. Closed records are excluded. Counts represent request records, not unique underlying problems. 2,167 included records are labeled as duplicates.
Year to date: Created since January 1 of the displayed year and still unresolved at the snapshot. Earlier-year backlog is excluded. Totals can decrease when requests close.
Past due: A supplied due date earlier than the snapshot time. Missing due dates are excluded from overdue counts. Dates are shown in Baltimore time.
The dashboard checks for updates hourly on visits. Scheduled refreshes also run when the server cron job is configured. Source publication delays can affect freshness. Failed refreshes keep the last complete snapshot.
Source: Open Baltimore 311 requests ↗